Non-conformities, corrective actions and stock decisions

Documentation · Quality and food safety

Declare a non-conformity, decide what happens to the batch (destruction, quarantine, return, derogation, downgrading) and follow up the corrective action.

1. Open non-conformities

Quality › Non-conformities: every NC, filterable by status and origin.

1: declare a non-conformity.
1: declare a non-conformity.

2. Declare a non-conformity

New non-conformity: stage (material, in-process, finished product), batch concerned, type, severity and description of the deviation.

The non-conformity form.
The non-conformity form.

3. Decide what happens to the batch

Choose the decision: destruction (signed report, removed from stock), return to supplier, quarantine, derogation, reprocessing or downgrading (unbranded sale, animal feed, bedding: a linked batch is created and the intended use appears on the delivery note). The quantity can be total or partial.

4. Follow up the corrective action (CAPA)

From the list, CAPA: action, person in charge, due date, then effectiveness check and closure.